We may collect various types of information from you when you visit or interact with our Website, including:

We collect personal information you provide directly when you:

• Make a purchase or place an order (e.g., name, email, shipping address, billing information).

• Create an account or sign up for our mailing list (e.g., name, email, password).

• Contact us via customer service or submit inquiries (e.g., name, email, phone number).

• Participate in surveys, promotions, or giveaways (e.g., email, social media handles).

When you visit our Sites or interact with us, we may automatically collect the certain information, such as:

• Technical information about your devices (including mobile devices), such as unique device identifiers, IP address, login information, network information, mobile phone number, browser type and version, language and time zone setting, browser plug-in types and versions, operating system and platform;

• Geolocation data, such as through IP location services; and Information about your visit, including the pages visited and other activities on the Sites, such as the date and time of your visit, and full URL clickstream to, through and from our Sites.

We may use cookies, pixels, and other similar technologies to collect this information. These tools help us improve our Website’s functionality and provide you with a better user experience (see Cookies and Tracking Technologies below).

We may receive information about you from third-party partners, such as social media platforms if you log in through a social media account, or from our advertising and analytics partners.

We use the information we collect from you for a variety of purposes, including:

• Processing Orders: To fulfill your purchases, process payments, and arrange shipping.

• Customer Service: To respond to your questions, comments, and support requests.

• Personalization: To enhance your experience on our Website by providing personalized content, offers, and recommendations.

• Marketing: To send you promotional communications, such as newsletters, updates, and exclusive offers.

• Website Improvement: To analyze trends, monitor usage, and improve our Website’s functionality and design.

• Legal Compliance: To comply with legal obligations, prevent fraud, and protect the rights and safety of our users and business.

We may share your personal information in the following circumstances:

• Service Providers: We share your information with trusted third-party vendors and service providers who assist us with essential business operations, such as payment processing, shipping, marketing, and customer support.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

• Legal Requirements: We may disclose your information if required by law or in response to valid requests from public authorities.

• With Your Consent: We may share your information for any other purpose if we have your explicit consent.

We use cookies, web beacons, and other tracking technologies to collect information and enhance your experience on our Website. Cookies are small text files stored on your device when you visit our site. These technologies allow us to:

• Remember your preferences and settings.

• Analyze website traffic and trends.

• Personalize content and ads based on your browsing behavior.

You can control cookies through your browser settings, though disabling cookies may affect your ability to use certain features on our Website.

You have the following rights regarding your personal information:

• Access and Updates: You can review and update your account information by logging into your account or contacting us directly.

• Marketing Opt-Out: You can opt-out of marketing emails by clicking the "unsubscribe" link in our promotional emails or by contacting us.

• Cookies: You can adjust your browser settings to block or notify you when cookies are set.

• Delete Your Information: You can request that we delete your personal information, subject to certain legal exceptions, by contacting us at [insert email].

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page, and the “Effective Date” at the top will indicate when the policy was last revised. We encourage you to review this Privacy Policy periodically.

If you have any questions or concerns about these Terms, please contact us at:

Raven Gray
Email: Info@theravengray.com